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Most of items will ship out in 24 hours. Some may take longer if your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process. Shipping time should be added on top of all these estimates and depends on product type and destination

US warehouse: All the products from the US Warehouse takes 2-5 business days for production (made in USA) with priority dispatch and the estimated delivery time for US is 2-5 days. 

The rest of the products have free shipping cost and the estimated delivery time is 12-20 days for US, 15-45 days International. Read our Shipping & Handling guide for the average delivery time.

TWB partners with major international shipping companies like DHL, ROYAL MAIL, UPS, FedEx, IB, and EMS to offer four shipping methods:

 

Shipping Method Country or Region Arrive within 1-7 Days Arrive within 8-15 Days Arrive within 16-30 Days Arrive within 31-45 Days Average Time (Days)
Free Shipping United States 0.52% 23.78% 69.62% 5.87% 19.2
Europe 1.58% 35.8% 56.84% 5.57% 21.92
Russia, Italy, Argentina, Chile, Mexico 0% 11.50% 70.29% 16.21% 26.6
Japan, Korea 0% 21.30% 68.80% 9.66% 15.95
Brazil 0% 0% 23.91% 72.09% 38.6
Thailand, Singapore & Malaysia 0% 18.38% 54.27% 25.34% 19.03
Other countries 0.7% 38.79% 47.94% 8.56% 23.57

Deliveried

If you can not receive your package based on the above estimates. Please kindly submit a ticket below.

Shipping Issues

  • TWB is not responsible for items sent to the incorrect address or undeliverable items. Please check the shipping address closely before placing your orders.
  • In case of returns, the customer is responsible for shipping.
  • TWB is not responsible for items lost in transit.
  • TWB is not responsible for delays in shipping caused by the courier provider, weather or other events out of our control. 

 

 

PLEASE LET US KNOW BELOW OF ANY ISSUES: